Types of Loans & Prodcuts
Quicken Loans offers its clients a wide range of products. The most important of them are jumbo loans along with purchase, refinance, adjustable, flex-term, fixed, VA, and FHA loans. In case you are 62-years old or older, the company can also offer mortgages for you without any issues.
The 30-year and 15-year fixed-rate mortgages are the most popular home loans from this company. The latter has smaller interest rates than the former but also higher monthly payments. The adjustable-rate mortgages can be a cheaper alternative but they can become more expensive with time which is why fixing your rate can be a good solution. You can qualify for an FHA loan with a credit score of over 580 and you can also make a 3.5% down payment when taking it. In case you need more money, then the jumbo loan from Quicken Loans is your best bet, with the possibility of borrowing no more than $3 million. The company also offers cash-out refinancing products but no HELOCs or home equity loans.
You can check out your rates and all other important details concerning a mortgage you’re interested in by using the website’s resources and tools. Also, there is a pre-qualification stage that can offer you an estimate in just a few minutes.
Contact Information
When it comes to contacting Quicken Loans for any potential issues or questions that you might have, it’s worth noting that there are multiple ways to do it. Firstly, the website and client support are also available in Spanish. Then, you can request assistance via the website’s online live chat which is available:
Monday to Friday - 7 AM to midnight ET
Saturday to Sunday - 9 AM to midnight ET
You can also call:
(800) 251-9080
Monday to Friday - 8 AM to 10 PM ET
Saturday - 9 AM to 8 PM ET
Sunday - 10 AM to 7 PM ET
You can also activate the message alert option on your phone so that Quicken Loans can send you the latest news. Last but not least, you can send them an e-mail at Help@QuickenLoans.com and someone will get back to you as soon as possible.
As for physical addresses, Quicken Loans has four of them located in Cleveland, Detroit, Phoenix, and Charlotte and are all displayed on the official website. There is also a way that you can make a physical mortgage payment if you wish to:
P.O. Box 6577
Carol Stream, IL 60197