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LoanDepot Review

LoanDepot is the second most important retail mortgage direct lender that is not a bank in the United States. It was founded back in 2010 and ever since then, it has been helping people either buy a home or refinance a mortgage. Its services are available in all states and the company even offers some interesting discounts for recurring clients. It has more than two hundred physical branches and, according to LoanDepot, you can close a mortgage much quicker than it would be possible with other lenders. Here are more important details on LoanDepot!

Reviews 4,202
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8.5
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Unrivaled customer service
Fixed, variable rates & wide range of terms
Licensed in all 50 states. 200+ physical location in the US
Very useful resources available

Types of Loans & Products

As previously mentioned, clients can count on LoanDepot if they want to purchase a home or if they wish to refinance an already existing mortgage. The company offers a multitude of financial products but when it comes to mortgages, the most important ones are jumbo, conventional, VA, FHA, refinance, fixed- and adjustable-rate, construction, renovation, and cash-out refinance loans. It’s important to mention that LoanDepot does not offer USDA loans, home equity loans, and HELOCs.

Even if the official website of the lender looks good and seems intuitive enough, it lacks some important information. For example, it doesn’t list any purchase and refinances rates. Even if these sections appear on the website, they only contain basic information and not a list of the actual rates. The only way in which you can find out more about their rates and obtain an estimate is by calling and collaborating with a loan officer.

When it comes to the minimum required credit score that you will need, this will depend on the type of mortgage of your choice. For example, a conventional or a VA one requires a credit score of at least 620 while an FHA one requires one of at least 580. Jumbo loans require you to have a credit score of 700. Your rate can be locked for a period between 15 and 270 days. In case you want to extend it, you will have to pay.

Application Process

  • When applying online or through the app, you will do that through the LoanDepot Mello smart loan system;
  • You can also apply in person at one of their physical branches;
  • Enter the required data and wait for the system to verify everything: your income, credit score, assets, etc;
  • This system will also take care of the appraisal, flooding status, and title insurance;
  • You will receive all the necessary info on your loan within minutes;
  • This digital platform shortens the closing time of your mortgage.

Repayment Terms & Fees

The repayment terms available at LoanDepot are 10, 15, 20, or 30 years for the fixed-term mortgages and 3/1, 5/1, 7/1, and 10/1 for the adjustable-rate ones. As for fees, LoanDepot is a free service that does not charge prepayment penalties or application fees. However, it charges late fees along with some other ones like a tax certificate fee, appraisal fee, credit report fee, underwriting, processing, or recording fee. These are all considered closing costs and also depend on the type of mortgage you seek and on various other factors. You will get a clearer idea of what you will have to pay once you have been accepted for a loan and you have talked to a loan officer.

It’s also worth mentioning that the minimum required down payments for the mortgages offered by LoanDepot vary depending on the type of mortgage you choose. However, they are usually between 0% and 5%.

Contact Information

You can connect with LoanDepot by filling out the contact form on the official website and waiting for a representative to answer your inquiry. You can also call at (888) 983-3240 and talk to a licensed lending officer directly. The available hours are Monday to Friday from 8 AM to 10 PM EST and on Saturday from 11 AM to 6 PM EST. There are also a few other numbers that you can call and which are all displayed on the website. Also, LoanDepot’s Knowledge Café section can be truly helpful for current and possible future clients alike. It contains all sorts of useful information and it can definitely represent a good starting point if you simply want to do some research before contacting them. The website also lists some P.O. boxes where you can send your loan payments.